Notification profiles can be used when multiple administrators monitor the same server or a group of servers, or when different servers have different notification requirements. Like alert profiles, notification profiles can be assigned on a per server basis. If you need, for example, to direct all alert notications to one person during work hours and to another after hours you can define two administrators and two schedules and add these to a notification profile. Notifications will be sent according to the schedule. Alternatively, notification profiles can be used to define different availability requirements to different servers. You can define, for example, two notification profiles, one that would send all alerts to multiple administrators and another that would only send critical alerts to one administrator and assign these profiles to production and development servers respectively. You can define notification profiles in the Notification Profiles window. You can select > in the main menu to bring up the Notification Profiles dialog. Alternatively, you can go to Notification Profiles dialog directly by pressing button on the application toolbar. It brings up Notification Profiles window where you can edit notification profiles, create or edit administrators and schedules and assign them to notification profiles.
Administrators are the users of this application, those responsible for monitoring and reacting to the alerts sent out by Insider. You can define administrators in the Administrators window. You can select > in the main menu to bring up the Administrators dialog. Alternatively, you can go to Administrators dialog directly by pressing button on the application toolbar. It brings up Administrators window where you can edit create or edit administrators, define their primary and backup emails, SMTP server to use and other properties.
Schedules can be used to define when notifications should be sent. You can define schedules in the Schedules window. You can select > in the main menu to bring up the Schedules dialog. Alternatively, you can go to Schedules dialog directly by pressing button on the application toolbar. It brings up Schedules window where you can edit create or edit schedules.
To include an hour into the schedule click on the cell that represents this hour. For example, to include Tuesday, 1pm-2pm into the schedule click on the cell at the intersection of Tuesday and 1pm row (the hours shown in the table are the start time of a one-hour period). The cell will turn blue to show that the hour has been included into the schedule. To deselect click on the same cell again. You can select an entire day by clicking on a column header or an hour by clicking on a row header. You can select or deselect the entire week by clicking on a button in the left top corner.
Once you have defined administrators and schedules you can assign them to a notification profile. To edit a notification profile open the Notification profiles dialog, select a profile to edit and press Edit button or create a new profile. You can add multiple Administrator-Schedule assignments to a profile. Once a notification profile is assigned to a server and an alert is fired Insider will go over the list of assignments of the notification profile and send notifications to all administrators whose schedule includes the time the alert was raised. In addition to defining administrator and schedule you can also selectively disable any alert priority from the assignment. If you need, for example, to notify the selected administrator only about critical alerts in the night, select the administrator, create and select Nights schedule and uncheck Warning and Info checkboxes on the assignment before adding it to the profile.
